Refunds and Returns Policy

We want you to be satisfied with your purchase. If you are not happy with a product, our Refunds and Returns Policy makes it easy for you to return or exchange items.

Eligibility for Return

  • You may return unopened, unused products within 7 days of delivery.

  • The item must be in its original packaging.

  • Proof of purchase is required.

Non-Returnable Items

  • Used perfumes or cosmetics.

  • Items damaged due to misuse.

  • Items on clearance or promotional sale.

How to Request a Return

  1. Email us at [support@zunure.com] within 7 days of receiving your order.

  2. Provide your order number and reason for return.

  3. Our team will guide you through the return process.

Refund Process

Once we receive and inspect the returned item, your refund will be processed within 5-7 business days through your original payment method.